Privacy Policy
Last updated: June 1, 2024
1. Introduction
Clearlens Mold Remediation ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our mold remediation services. Please read this policy carefully. By using our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when requesting services or contacting us.
- Property Information: Details about your property, including address, type of mold issue, and photos or documentation related to remediation services.
- Payment Information: Credit card details, billing addresses, and other financial information necessary to process payments.
- Insurance Information: Policy numbers, insurance company details, and claim information when we work directly with your insurer.
- Technical Data: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our mold remediation services
- Process transactions and send related information
- Communicate with you regarding services, updates, and promotional offers
- Respond to inquiries and provide customer support
- Work with insurance companies on your behalf
- Comply with legal obligations and protect our rights
- Analyze usage patterns to improve our website and services
4. Information Sharing
We may share your information with:
- Service Providers: Third parties who assist in operating our business, such as payment processors, IT providers, and marketing services.
- Insurance Companies: When processing claims on your behalf with your authorization.
- Subcontractors: Licensed professionals assisting with mold remediation work.
- Legal Requirements: When required by law, court order, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Object to certain processing of your data
To exercise these rights, please contact us using the information below.
7. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy and revising the "Last Updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Clearlens Mold Remediation
210 Summit Ave Suite #67
Montvale, NJ
Phone: 551-351-9721
Email: Eugene@clearlensmoldremediation.sbs